Shipping & Returns
Shipping Policy
**Order Processing** Orders are processed within 2–4 business days, excluding weekends and holidays. You will receive a confirmation email once your order is placed, along with a tracking number when it ships. **Shipping Times** Estimated delivery after processing is follows: - **USA:** 5–10 business days - **International:** 7– business days (depending on location and customs) Please note that some items may ship separately if fulfilled by different partners, such as print-on-demand services. **Shipping Rates** Shipping rates are calculated at checkout based on your location and order size. Occasionally, we offer free shipping promotions, so be sure to follow us on X @TopSuperFans to stay updated!
Return & Exchange Policy
**Return Policy** 🔄 **Return Window** You have 14 days from delivery to request a return or exchange. ✅ **Eligibility** Items must be: - Unused and unwashed - In original condition and packaging - Accompanied by proof of purchase (order number) Please note, we do not accept on clearance or limited edition items unless they are defective. 💳 **Refunds** Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed back your original payment method within 5–7 business days. 🛠️ **Damaged or Incorrect Items** If item arrives damaged, misprinted, or incorrect, please contact us within 7 days of delivery with photos and your order number. We’ll send a free replacement or offer a full refund hassle-free. 🚚 **Return Shipping** Customers are responsible for shipping unless the return is to our error or a defective product. 📩 **How to Start a Return Email support@topsfans.com with: - Your order number - Reason for return - Photos if the is damaged or incorrect